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SEBI Mandatory — Investor Protection

Compliance · Investor Resources

Everything an investor needs to know — and every right they have.

This section contains SEBI-mandated investor resources, including your rights as an investor, our responsibilities as a registered intermediary, grievance redressal mechanisms, investor education materials, and important regulatory disclosures to help you invest safely and confidently.

SEBI Mandatory
Investor Charter

As per SEBI regulations, every Stock Broker and Depository Participant shall publish the Investor Charter outlining investor rights, responsibilities and service standards.

Stock Broker Charter

Know your rights as a stock broking client, service timelines and grievance redressal process.

Depository Participant Charter

Investor rights, timelines and services available for Demat account holders.

Commodity Trading Charter

Understand commodity trading services, investor protection and complaint handling.

Right to Timely Services

Account opening within prescribed timeline

Contract Notes on time

Running account settlement

Right to Documentation

Copies of agreements

Trade confirmations

Ledger & Statement

Right to Grievance Redressal

Complaint acknowledgement

Resolution within timeline

Escalation through SCORES

Right to Transparency

Complete charge disclosure

No hidden fees

Clear risk disclosure

SEBI Mandatory
Do's and Don'ts for Investors
✓ DO'S

Deal only with SEBI-registered brokers — verify at sebi.gov.in

Update your mobile number and email with your broker.

Check your NSDL/CDSL CAS statement every month.

Read and understand all documents before signing.

Transfer funds only to the broker's registered bank accounts.

File complaints on SEBI SCORES if unresolved.

Keep copies of contract notes and account statements.

✕ DON'TS

Never share Login ID, Password or OTP.

Avoid unsolicited stock tips from social media.

Do not transfer funds to personal bank accounts.

Don't trade F&O without understanding the risks.

Never sign blank documents.

Don't ignore margin calls from your broker.

Avoid unregistered advisors promising guaranteed returns.

SEBI Mandatory
Grievance Redressal Procedure

Your complaint will be acknowledged within 5 working days and resolved within 30 days.

1
Contact our Compliance Officer directly

Mrs. Mansi Nagrath — 0522405280 — compliance@fairinvest.co.in

Acknowledgement: 5 working daysResolution: 30 working days
2
Escalate to SEBI SCORES if unresolved in 30 days

https://scores.sebi.gov.in

3
SMART ODR — Online Dispute Resolution

https://smartodr.in

Investor Education
E-Voting for Shareholders

Guide on CDSL e-voting platform.

Download Guide PDF
Collateral Data Procedure

How to pledge securities as collateral.

View Procedure
How to Read Your Contract Note

Understanding charges, trades, tax records.

Read Guide
Check Your Holdings on CDSL

Verify your holdings directly on the CDSL portal.

CDSL Portal
FRAUD WARNING

Transfer funds only to the bank accounts officially listed by Fair investment. We will never ask you to transfer funds to any personal account, UPI ID, or account not listed on our disclosures page. If you receive such a request, report it immediately to compliance@fairinvest.co.in or SEBI SCORES.

Need Official Documents?

Download company profile, compliance documents and registration certificates or contact our compliance team for verification.

Attention Investors
  • No need to issue cheques while subscribing to IPO — write your bank account number and sign the application to authorise your bank to make payment in case of allotment.
  • KYC is a one-time exercise — once done through a SEBI registered intermediary, you need not repeat the process when approaching another intermediary.
  • Prevent unauthorised transactions — update your mobile number and email ID with your stock broker and receive information of your transactions at end of day.
  • Do not deal in unsolicited investment tips through WhatsApp, Telegram, YouTube, Facebook, SMS or calls from unregistered advisors or influencers.
F&O RISK DISCLOSURE

9 out of 10 individual traders in the equity F&O segment incur losses. Cost-benefit analysis including all charges should be carried out before trading. Past performance is not indicative of future results.

MARGIN PLEDGE NOTICE

Stock brokers can accept securities as margin from clients only by way of pledge in the depository system w.e.f. September 1, 2020. Pay 20% upfront margin of the transaction value to trade in the cash market segment.

Investments in securities market are subject to market risks. Read all the related documents carefully before investing. Registration granted by SEBI and membership of exchanges in no way guarantees performance of the intermediary or provides any assurance of returns to investors. Fair investment is a SEBI registered Stock Broker & Depository Participant. Please do not share your trading credentials — Login ID, Password, or OTPs with anyone. Do not engage with unsolicited investment tips via WhatsApp, Telegram, YouTube, Facebook, SMS or calls.

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