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Call us, WhatsApp us, or send a message — our team responds within 24 hours. For compliance matters, use the dedicated compliance contact below.
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0522-4052826 0522-4052823 0522-4052825 dp.fair@fairinvest.co.in kyc@fairinvest.co.inLet's Build Your Financial Future
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compliance@fairinvest.co.inOffice Address
2nd Floor, Shukla Palace, Sapru Marg, Lucknow
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SEBI Mandatory
Annexure A — Escalation Matrix
| Details of | Contact Person | Address | Contact No. | Email id | Working hours |
|---|---|---|---|---|---|
| Customer care | Sameer Pandey | 2nd Floor, Shukla Palace, Sapru Marg, Lucknow | 0522-4052802 | helpdesk@fairinvest.co.in | 10:00 am to 6:00 pm (Mon–Fri) |
| Head of Customer care | Jyoti Verma | 2nd Floor, Shukla Palace, Sapru Marg, Lucknow | 0522-4052802 | jyoti.verma@fairinvest.co.in | 10:00 am to 5:30 pm (Mon–Fri) |
| Compliance Officer | Mansi Nagrath | 2nd Floor, Shukla Palace, Sapru Marg, Lucknow | 0522-4052806 | compliance@fairinvest.co.in | 10:00 am to 6:00 pm (Mon–Fri) |
| CEO | Mahesh Mittal | 2nd Floor, Shukla Palace, Sapru Marg, Lucknow | 0522-4052805 | mahesh@fairinvest.co.in | 10:00 am to 6:00 pm (Mon–Fri) |
In absence of response, or if a complaint is not addressed to your satisfaction, you may lodge a complaint with SEBI at scores.sebi.gov.in, the Stock Exchange at investorhelpline.nseindia.com, the Commodity Exchange at mcxindia.com/investor-services, and with CDSL at cdslindia.com. Please quote your Service Ticket/Complaint Reference No. while raising your complaint on the SEBI SCORES/Exchange portal.
In case your query is not resolved, please write to us
Write to our grievance team for your queries.
grievance@fairinvest.co.inDetailed write up on the procedure for filing a complaint on the designated email id / toll-free number, along with a flowchart and video (if any, optional). Provisions are made for sharing the Ticket Number once the complaint is lodged, please click Here. For the procedure to find out the status of your complaint, please click Here.
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